Senior Team Managers will be responsible for managing our team and the accounts that they will support and will take full ownership for supervising, managing and motivating team members on a daily basis. 

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About the role:

- The role will be responsible for managing a team and the accounts that they will support.

- The role will take full ownership for supervising, managing and motivating team members on a daily basis.

- You should also be able to act proactively to ensure smooth team operations and effective collaboration.

- Ultimately, you should lead by example and engage the team to achieve goals.

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Qualifications:

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• At least 1 year of solid experience in team management/handling ideally from the following industries:

• BPO/Call Centers, Recruitment/Headhunter Firms, Sales/Insurance Firms, Advertising Firms, Shared Services, etc.

• Open to "unconfirmed" Team Leaders, SMEs, Team Lead OICs who handled a team for at least 1 year.

• Candidates must be willing to work on a Fixed Night Shift schedule.

• Candidates should display deep knowledge in the principles of Operations Management, Performance Management and Team Development.

• Candidates must have excellent communication skills, both spoken & written.

• Has strong Analytical skills and Leadership qualities.

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