SENIOR TEAM MANAGER (STM) – For Pooling Only
Senior Team Managers will be responsible for managing our team and the accounts that they will support and will take full ownership for supervising, managing and motivating team members on a daily basis.
About the role:
- The role will be responsible for managing a team and the accounts that they will support.
- The role will take full ownership for supervising, managing and motivating team members on a daily basis.
- You should also be able to act proactively to ensure smooth team operations and effective collaboration.
- Ultimately, you should lead by example and engage the team to achieve goals.
At least 1 year of solid experience in team management/handling ideally from the following industries:
BPO/Call Centers, Recruitment/Headhunter Firms, Sales/Insurance Firms, Advertising Firms, Shared Services, etc.
Open to "unconfirmed" Team Leaders, SMEs, Team Lead OICs who handled a team for at least 1 year.
Candidates must be willing to work on a Fixed Night Shift schedule.
Candidates should display deep knowledge in the principles of Operations Management, Performance Management and Team Development.
Candidates must have excellent communication skills, both spoken & written.
Has strong Analytical skills and Leadership qualities.