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JOB DESCRIPTION:

The Trainer will be responsible for all language-related aspects of training for new hires. Specifically, training functions will include:

• Language Training Class Facilitation

• Measurement/Evaluation of Trainees

• Refresher Training

• Needs Analysis

• Training Design and Module Development

• Ongoing Refinement of the Training Systems and Processes

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QUALIFICATIONS:

• At least 2 years of experience in New Hire Training, Product Training, Communication and/or Culture Language training ideally in a BPO company

• Candidates with experience doing training for Healthcare, IT and/or Engineering accounts is a plus

• Candidates must exhibit competence in communicating, facilitating and presenting training-related functions to different audiences. 

• Candidates must be willing to work long hours, and occasional Saturday shifts.

• Candidates must be flexible with working schedules - night shift and day shift depending on business needs.